Cindy Ratzlaff

Bestselling author, award winning brand marketing and social media pro, Cindy Ratzlaff, creates sales driving campaigns for authors, books and publishers.

To Boost or Not to Boost a Facebook Post

By

To boost or not to boost? That is the question Facebook page owners ask me when they’re struggling with decreased reach and no engagement. Is it better to boost a particular post, or to promote the Page for Likes? The answer, as in every marketing question, depends on your goals.

If your goal is to bring more visibility to a particular offer, sale or promotion, you might benefit from boosting an individual post that includes a call to action or leads people back to a sales page. Or, if your Facebook business page fans have not been engaging with your page and your reach has dropped significantly, you might consider boosting a post you know will have a high perceived value for the majority of your fans.

Read More

How to Market with A Facebook Personal Profile

By

While I think every author, brand or entrepreneur needs a Facebook business page, there is still a great deal you can do, right now, to optimize your personal profile to increase your personal brand visibility – and use Facebook more efficiently for your business.

Facebook builds in some terrific marketing features for business pages and every brand, business, entrepreneur and author needs a business page to fully take advantage of the rich ecosystem where more than one billion people log in every month. But did you know that your personal profile also has some great hot spots for promoting your business – without driving your friends and family crazy? Here are my four favorites and you can start using them to increase your brand visibility, today.

Read More

The New Rules of Facebook Marketing

By

Facebook moved your cheese. When Facebook began rolling out the new news feed algorithm, downgrading reach for business pages and making it necessary for brands, businesses, entrepreneurs and solo-preneurs to “pay-to-play” to reach more of their fan base, there was gnashing of teeth, wringing of hands and groaning heard throughout the publishing industry and beyond. People threw up their hands and declared they were leaving Facebook.

But is that really the answer for authors, publishers and booksellers who want to help readers find their next book?

Facebook visibility, in my opinion, is a math problem first and a content marketing strategy problem second.

Facebook Visibility is a Math Problem

More than one billion users log into Facebook every month. That’s an enormous ecosystem for authors. The average Facebook user sees updates from only a fraction of their friends or the pages they’ve liked.

Read More

8 Tips to Get More Organic Reach on Facebook

By

You’re not imagining things. Facebook reach for business pages has decreased dramatically and Facebook isn’t denying it at all. In fact, they’ve been transparent about the need to deliver a profit for their shareholders and the new reality that business pages will have to bring some marketing dollars to the table to increase their post reach. Authors, small businesses and entrepreneurs do have to add some advertising dollars to their monthly budget but there are still ways to increase reach organically to supplement an ad budget.

So instead of watching your Facebook reach plummet, try these 8 strategies from my Maximum Visibility Playbook. These are just a few easy to implement ideas that you can use to help the very people who want and need what you create, find you.

Read More

3 Low-Cost Marketing Strategies for Self-Published Authors

By

If you’ve dreamed about becoming a published author, you are not alone. According to ISBN registration figures from Bowker, “self-published titles in 2013 increased to more than 458,564, up 17 percent over 2012.” What the vast majority of those new authors don’t know is that they are now the Chief Marketing Officer of their own personal publishing company. They’ve also taken on the role of Director of Sales, Operations Manager and Publicist.

Very few authors bring all of those skill sets to the table and while bestseller status may not be in the cards for every author, finding and promoting a book to those who are most likely to want that book, is possible and getting easier all the time. Social media levels the marketing playing field for the self-publishing author and helps authors find their reading public through direct to consumer marketing.

Every author may dream of writing a bestseller. But writing the book and dreaming isn’t enough.

Read More

How to Use the Facebook Business Page Post Scheduling Tool

By

Maximum visibility for your business or brand is both a marketing and a publicity strategy.  Here’s a tip that’s easy to implement from my Maximum Visibility Playbook favorites for the week.

The Facebook Post Scheduling Tool

Facebook now allows business page admins and owners to pre-schedule their posts up to 6 months in advance. For entrepreneurs and solo-preneurs, this is a time saving tool that will make their social media efforts easier and more efficient.

The help center on Facebook outlines detailed directions, but here are the highlights.

 

Read More

4 Great Marketing Ideas Your Business Can Use Now

By

Every day thousands of fantastic articles and marketing ideas for entrepreneurs and small business owners come streaming onto the web, and throughout social media. What’s a busy entrepreneur to do.  You can’t read everything.  You can email yourself great links to articles you want to read later or save the links to a private circle on G+ or even bookmark them for handy reference. I use the G+ strategy most of the time and add sites that regularly deliver to my Google Reader account.

For those who haven’t yet figured out how to scan the headlines and save the best for later, here are a few ideas are so creative and useful that I want to make sure you don’t miss them.  I’ve added short introductory paragraph to tell you why they’re worth your time to click through and read and possibly save. But all of these have ideas that you can use, right now, to amp up the action on your marketing.

Read More

Facebook Debuts *Promoted Posts* | Facebook Advertising Tips

By

Facebook’s Promoted Posts launched this morning and the starting price for promoting an individual post is $15.00 and the choices go up to $300.00.  According to Facebook, “when you promote a post, it will be shown in the news feeds of more of the people who like your Page than you would reach normally. Friends of the people who have interacted with your post will also be more likely to see the story in their news feeds for up to 3 days from when the post was first created.”

Facebook estimates your $15.00 promoted post will be served up to 2,100 people more than would have seen it through the regular Edgerank system.  You can change the lifetime budget even after publication.

Read More

How to Customize App Images | New Facebook Pages Timeline

By

2015 UPDATE: Since the writing of this blog post there have been several updates to the Facebook page design. The tab app “boxes” are now located on the left hand side of your page and not displayed underneath the cover photo. All the other instructions, below, are still valid and creating a custom image for your Apps is very easy to do. Any questions about this or other social media marketing strategies can be directed to me on Facebook at https://cindyratzlaff.com/BrandNewBrandYou.

 

Now that the default landing tab is gone and all tabs are now “views and apps” according to Facebook, brands have an opportunity to customize the image that invites a fan to engage with a custom app.

Custom images for Apps Are the New Advertising on Facebook Fan Pages

There are four boxes “above the fold” on the new Facebook Fan Page Timeline. The first position is occupied by the Photos app. This box position is permanent and cannot be moved to another position. The next three boxes to the right of photos can be moved, customized and featured at will, IF you created the app (or former tab). If it is one of the suite of apps created by Facebook, you cannot change the image. If the app was created by a third party, the option to change the image is controlled by the third party app and you should check with them. But if you created the app, you can change the image.

Step-by-step guide to customizing the app image on your Facebook Fan Page wall.

  1. Make sure you have enabled the preview of Timeline on your Facebook page by clicking the blue “preview” you will see at the top of every fan page that has not yet migrated to Timeline.
  2. Click the down arrow at the right hand side of the currently visible apps just underneath your page name and cover photo space to reveal all of your former tabs, now referred to as “views and apps” in Facebook language.
  3. Select the app you would like to customize and mouse over the upper right hand corner to reveal a pencil. Click the pencil to reveal a drop down menu.
  4. Go all the way to the bottom of the drop down menu and click on “edit settings.”
  5. You’ll now see a box that allows you to name the app and a link to change the custom image. After keying in the new name of your app, click on the “Change” link.
  6. You’ll be taken to a page where you can upload a custom image. Click on the “Change” link on this page.
  7. The familiar “Browse” option will pop onto the screen allowing you to upload an image from your desktop. Facebook recommends 111 px wide by 74 px high and will resize and convert images that are larger. I’ve had great luck with 280 x 180 sized images. Select the desired image from your computer and upload. There is no save button. Don’t waste time looking for it. Now go back to your page and look at the box image. The customized image is in place.

That’s all there is to it. You can change these images whenever you like and you can feature a new set of custom apps “above the fold” on Facebook Fan Pages whenever you like.

You can post a link directly to your custom app in your timeline and pin it to the top of your page for seven days to give it extra importance. I’ve created some simple custom designs for apps here to show you what’s possible. I’d love to see yours, too, so feel free to post a link to your custom apps below so we can inspire one another.

Facebook Fan Page Changes | How to Highlight Your Custom Tabs

By

UPDATE: New Facebook page designs cause a great deal of anxiety for business page owners as we get used to the new look and functionality of our pages. I wrote this update for people during the 2012 redesign. Stay tuned because a new design is rolling out in September 2015.

By now everyone is going through the 5 stages of grief over the loss of default landing tabs as the fact that all Facebook fan pages will convert to the new Facebook Timeline for Pages Design on March 30, 2012 sinks in.

Questions about the content housed on the millions of custom tabs created by businesses and entrepreneurs such as contests, opt-in offers, streaming video channels and e-commerce pages have people scrambling and questioning whether or not Facebook fans pages will be a worthwhile investment for small to mid-sized businesses and entrepreneurs, in both time and money.

All of your custom tabs still exist. You just need to think creatively about how to market them.

As of this writing, all of the content on custom tabs is still live and accessible. The only change has been that you cannot set up a default landing tab for non-fans. So how does a page entice fans to search for and click on a tab now that they are no longer displayed on the left hand side of a page?

Page admins can upload a custom image to represent the tab or app as Facebook is now referring to all tabs. Imagine seeing a series of evocative, engaging images in this 180 x 180 pixel format under the cover photo.  Color, words, and images will call out to the reader like carnival barkers. “Come see the amazing offer.”

Page admins can also rearrange the order in which the apps appear. Four apps are “above the fold” and the rest live under the drop down arrow on the right hand side. Three of those app spots are available to admins to highlight the apps of their choice.  Photos will always display.  So admins can change the view to highlight specials, sales, contests or whichever three apps are most important to a page in any given time period.

I created two simple word images just to illustrate what’s possible. It was easy to upload the new app cover images and I expect to see brands and entrepreneurs doing some very creative work with these images.  If you have examples of fun, enticing or downright awesome images fan pages are using to highlight their custom tab offerings, please post their URL below.  Let’s amass some examples to inspire one another.

Get a free copy of "How To Create An Author Brand," a step-by-step guide for developing your brand message.